Dear Avelo Airlines,
I have used this backpack a countless number of times flying to and from Florida. On these flights it has always been considered a personal item… until today.
Today I was pulled to the side of the gate, where my backpack was thrown on the ground to check the size. “It is a centimeter too long,” the gate agent told me.
“Ugh! I’ll take a few things out to make it work,” I replied.
“Wellllllll…. company policy is that you can only take one item out to try to do that,” the gate agent said.
“What?!?! That’s ridiculous!”
“I’m sorry. It’s company policy. Go ahead and step over there to pay $65 to make this backpack a carry on item!”
“This is crazy,” I muttered to myself stepping to the side and rolling my eyes!
Unacceptable Avelo! Unacceptable!
Standing Tall 
Travel is complicated! Hope you made it work.
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Don’t you love how they keep changing the rules? I used to be able to take a little purse and a backpack. Now I can do that only if I can fit the purse in the backpack. (My thinking is in an emergency, men have their wallets on them, and mine is in a purse. I wear it across my front and it would be coming off a plane with me.)
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One centimeter! Maybe there’s a quota now for airline workers to get people to pay for their bags…
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Ridiculous!
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Ugh! It gets harder and harder to fly without a thousand extra fees. You MUST send your letter to Avelo……
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This is so ridiculous!
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My sister flies on this airline. It is ridiculous! We told her to bring a beach chair and just wear all of her clothes so she didn’t have to pay all of the extra fees!
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